Refund and Returns

Our policy lasts 10 (ten) days. If 10 (ten) days have gone by after delivery, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be defective or damaged upon receipt. It must also be in the original packaging. 

Any product that has been opened or used is not eligible for a refund or exchange.

To complete your return, we require a receipt or proof of purchase. These conditions also apply to sale items.  Use the enclosed label to return your item(s) or return your item(s) to Augmon Mcquay Enterprises, LLC, 20 Raymond Street, New London, Connecticut 06320.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 (ten) business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ameunks@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.  Sale items that are defective or damage can be exchanged.  Use the enclosed label to return your item(s) or return your item(s) to Augmon Mcquay Enterprises, LLC, 20 Raymond Street, New London, Connecticut 06320.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ameunks@gmail.com and send your item to: 20 Raymond Street New London Connecticut US 06320.

Shipping
To return your product, you should mail your product to: 20 Raymond Street New London Connecticut US 06320

You will be responsible for paying for your own shipping costs for returning your item. Shipping cost are non-refundable. If you are receiving a refund, then the shipping cost will be added to refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.